Frequently asked questions and FAQs for Cloud PBX and Linkus UC Software

ARATIS PBX platform will provide you with easy to use business tools in addition to receiving calls on your desk phone, mobile client or web client along with advanced tools such as Operator Panel and Call Center Console.

Please reference examples and quick links below.

PBX (Advanced P-Series) portal site URL example: https://company.use.ycmcloud.com/login

PBX (S-Series) portal site URL example: https://company.us1.ympcloud.com

Please familiarize yourself with your PBX portal, configure your voicemail greeting and install the UC softphone client.

• PBX "Advanced P-Series" Documentation and Frequently asked questions https://help.yeastar.com/en/p-series-cloud-edition/

• PBX "S-Series" Documentation and Frequently asked questions: https://help.yeastar.com/en/cloudpbx/index.html

• Can I use my existing SIP phone? (most likely, you may loose some advanced features)

Compatible P-Series Phones:

https://help.yeastar.com/en/p-series-cloud-edition/administrator-guide/cloud-auto-provisioning-supported-devices.html

Compatible S-Series Phones: https://help.yeastar.com/en/cloudpbx/topic/compatible-sip-endpoints.html

• How do I login to my portal or reset my password? (Access your company PBX URL)

• What is the Linkus Softphone? (Web Client, Mobile Client and/or Desktop Client)

Overview: https://www.yeastar.com/unified-communications/linkus-softphone/

• Download and install your new Linkus UC Software here or wait for instruction in welcome email.

• How do I make calls with mobile client? https://youtu.be/NL6p4zmsJWo)

• Personalize your (S-Series) Voicemail Greeting.

• Start adding Personal and Company Contacts for convenience;

https://help.yeastar.com/en/linkus_client/topic/what-is-the-difference-between-extensions-phone-and-contacts-pc.html

NOTE: All email and PBX communications will come from notify@aratissolutions.com

Please feel free to ask general questions.

Your voice specialist | Support@aratis.io