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Change Voicemail via Handset or Web GUI

In this Article

We'll introduce two methods to change your voicemail greeting.


1. Record new messages on your handset or UC Client and replace the default greeting with the new one.

2. Upload pre-recorded Greeting via web GUI.


Change Voicemail Greetings on a Handset

  1. Dial *2 to enter voicemail on your handset.
  2. Enter the access password.
  3. Press 0 for Mailbox Options. You will then be given the choice of what type of message you want to record.
  4. Press 1 to record your Unavailable Message.
  5. Press 2 to record your Busy Message.
  6. Press 3 to record your name.
  7. Press 4 to record your Temporary Greetings.
  8. Choose the message that you want to record, press # to finish the record.
  9. Press 1 to accept your message.
  10. Press 2 to listen to your message.
  11. Press 3 to re-record your message if you don't like the previous message



Change Voicemail Greetings in Web GUI

You have the ability to pre-record a voicemail and upload it into the PBX.

Note: You can also update your profile picture here as well.


1. Login into your PBX Portal web interface using your email address. The password is the users password and if you do not remember it simply click forgot password.


PBXloginScreen.png



2. Go to Me > Extension Settings > voicemail, Click browse to upload audio files for Busy prompt and unavailable prompt.


UserProfile.png


3. Click Save and Apply

4. Make a call to your extension and check if the voicemail greeting is changed.


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