How to Send and Receive Faxes with Aratis Telephone Services

Receiving a Fax:

• Inbound faxes are automatically converted to a PDF file and sent directly to your registered email address.
• No action is required; simply check your email inbox (and spam/junk folder) for the fax.

Sending a Fax:

1. Open your email client and compose a new email.
2. In the Subject Line, enter the destination fax number in E.164 format (e.g., 1-202-555-0123 for a US number).
3. Attach the document you wish to fax as a PDF file.
4. Send the email to fax@aratis.io (mailto:fax@aratis.io).
5. You will receive a confirmation email once the fax is successfully sent or if it fails.

• Note: If the receiving end does not have a fax machine, you may receive a failure message after the first attempt. The system will attempt to send the fax a second time before reporting a final failure.

Important: Only approved company email address are authorized to send faxes.

For assistance, contact Aratis Solutions support.